Terms of service

Last Updated: December 13, 2025

Welcome to AGI Provisions. These Terms of Service ("Terms") govern your use of our website, www.agiprovisions.com, and the purchase of any products from us. By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By placing an order or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms, including our Strict Quality Guarantee and Return Policy (Section 5). If you do not agree to these Terms, you may not access or use the Service.

2. Product Orders and Pricing

a. Order Confirmation: All orders are subject to acceptance and availability. Order confirmation is sent electronically upon successful purchase. b. Pricing and Payment: All prices are listed in USD and are subject to change without notice. You agree to pay all charges incurred by you or any users of your payment method at the prices in effect when such charges are incurred. c. Customization: Where products involve customization (size, color, design, etc.), you are solely responsible for ensuring the accuracy of all specifications submitted.

3. Intellectual Property Rights

All content published and made available on our Service, including text, logos, graphics, and product designs, is the property of AGI Provisions and is protected by intellectual property laws. You may not use, copy, reproduce, or modify any content without our express written permission.

4. User Obligations and Prohibited Activities

As a user of the Service, you agree not to:

  • Use the Service for any illegal or unauthorized purpose.

  • Violate the security or integrity of our Service or data.

  • Submit false or misleading information during the ordering process.

5. Returns and Refunds

Our policy on returns and refunds is strictly limited. By purchasing from us, you agree to the terms outlined in our Strict Quality Guarantee and Return Policy, which is incorporated herein by reference.

Crucially, we do not accept returns or issue refunds for reasons including, but not limited to:

  • Product Functionality/Performance: Dissatisfaction with how the product performs in a specific use-case or environment.

  • Subjective Dislike/Aesthetic Reasons: Change of mind, or finding the product aesthetically unsuitable.

  • Customer Error: Mistakes in ordering specifications (e.g., wrong size, incorrect customization details).

Returns are processed ONLY for verified manufacturing defects or production errors confirmed by us.

6. Disclaimer of Warranties

The Service and all products purchased through the Service are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

AGI Provisions does not warrant that the products will meet your specific requirements, expectations, or achieve any intended result outside of being free from manufacturing defects.

7. Limitation of Liability

To the maximum extent permitted by law, AGI Provisions, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, the Service; (ii) any conduct or content of any third party on the Service; (iii) any products purchased; or (iv) any unauthorized access, use, or alteration of your transmissions or content.

8. Governing Law and Dispute Resolution

a. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law provisions. b. Dispute Resolution: Any dispute or claim arising out of or relating to these Terms or your use of the Service shall be subject to binding arbitration in Rocky Mount, VA in accordance with the rules of the American Arbitration Association (AAA).

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will post the updated terms on the Service and update the "Last Updated" date.

10. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: agiprovisions@gmail.com